Privacy Policy

Privacy Policy

How Shopcore processes data and protects user privacy.

Privacy Policy

User privacy is important to Shopcore. We respect the privacy of our clients, partners, and website visitors, so we explain transparently what data we may collect, how we use it, how we store it, and how we protect it.

In this Privacy Policy, Shopcore, we, us, or our service refers to the activity carried out by Private Entrepreneur Protsiv Nataliia Yaroslavivna, RNOKPP 3101702542, registered at: Ukraine, 02095, Kyiv, Darnytskyi district, Sribnokilska St., building 1/2, apartment 3.

This Policy describes how we process information received when you use the Shopcore website, create a request, register, connect an online store, or use our services.

Collection and use of information

We may collect information that you provide directly, including your name, phone number, email address, company or store name, domain name, data needed to set up and maintain an online store, and other information sent through website forms, the user dashboard, support requests, or communication with us.

We may also automatically collect technical information about website and service usage, including IP address, browser type, device, operating system, viewed pages, visit time, and other technical data.

We use this information to process requests, create and support online stores, provide access to Shopcore features, improve the website and services, communicate with clients, and maintain the security and stable operation of the platform.

Information protection

We apply technical and organizational measures to protect personal data from unauthorized access, loss, modification, disclosure, or misuse. These measures may include protected servers, access control, encryption, backups, permission management, and other security practices.

No method of data transfer or storage on the internet can be absolutely secure, but we take reasonable and necessary steps to reduce risks and protect the information entrusted to us.

Disclosure of information

We do not sell users' personal data to third parties.

We may disclose or transfer information only when it is necessary to comply with Ukrainian law, protect the rights and legitimate interests of Shopcore, our clients, or users, provide services through technical partners, hosting providers, payment services, analytics tools, or other services required for the platform, or fulfill agreements and technical settings related to launching and maintaining online stores.

Cookies and analytics

The Shopcore website may use cookies. Cookies help the website work correctly, remember certain settings, analyze traffic, and improve usability. You can disable cookies in your browser settings, but some website or service features may then work incorrectly.

Processing store customer data

Shopcore provides tools for creating and managing online stores. During store operation, the platform may process customer, order, product, payment, delivery, and other data required for a specific store.

The owner of the online store is responsible for the lawful collection and use of their customers' data within their own business. Shopcore provides the technical ability to operate the store and takes measures to store and process such data safely within the provided services.

Data retention

We retain personal data only for as long as necessary for the purposes for which it was collected or for the period required by Ukrainian law. After cooperation ends, some information may be retained for legal, accounting, technical, or security reasons.

User rights

You may contact us to receive information about the processing of your personal data, update or correct your data, request restriction of processing, request deletion where this does not conflict with law or current obligations, or withdraw consent where consent is the legal basis for processing.

Policy changes

We may update this Privacy Policy when the service functionality, legal requirements, or our data processing practices change. The current version is always available on the Shopcore website.

Contacts

If you have questions about this Privacy Policy or personal data processing, please contact us:

Private Entrepreneur Protsiv Nataliia Yaroslavivna
RNOKPP: 3101702542
Address: Ukraine, 02095, Kyiv, Darnytskyi district, Sribnokilska St., building 1/2, apartment 3
Phone: +38 (068) 700-38-86
Email: porada.agency@gmail.com